Not all home warranty plans are made equally, and the same goes for the companies that provide them. If you’re looking for the best home warranty plans, here are the absolute essentials. Without these, your plan could be too expensive, too slow, and too difficult to navigate.
Your home warranty plan should fit your lifestyle, your situation, and your priorities. It shouldn’t include coverage for things you don’t have, but it should include coverage for the things you do. The best home warranties offer a great amount of customization in order to provide you with the perfect plan. So if you have the latest and best electronics but no HVAC system, you should be able to build a plan around your needs, and only pay for what affects you.
Even if you, that doesn’t mean the plan should be set in stone. Your life are constantly changing, and your home warranty plan, to an extent, should change along with you. The right home warranty plan will let you customize what’s covered but also let you change your plan as your life changes. This could be upgrades to include your electronics, or an entirely new policy that covers a pool or spa equipment. If you’ve taken out a plan and your provider won’t let you change it, then you may need to go searching for someone new.
Flexibility can also extend to the people who actually do the repairs. With most home warranty plans, they have a group of pre-screened and pre-approved technicians and repair professionals who can do the work, but the best home warranty plans offer you some flexibility with who does the work. There may be a procedure involved, but if you already have a trusted technician, your home warranty plan shouldn’t bar you from being a loyal customer.
Even the perfect plan is pointless if you can’t get ahold of your policy provider. The right policy plan needs to come with comprehensive customer service. Round-the-clock availability every day of the year, including holidays, is the industry standard. Don’t settle for anything less. After all, if you have an appliance emergency, your provider should be able to help you whenever you need, not just when it’s convenient for them.
Availability extends to how you can contact your home warranty provider as well. While many old-fashioned providers are only available in person or over the phone, the best providers also offer online service so you can contact them in the way that suits you best.
The best home warranty plans come with everything you need and very little of what you don’t. This means a plan that’s built around your specific needs, includes flexibility to change with you, and a claims process that’s available when you need it and in the form that works best for you. If your plan doesn’t include these three elements, it’s simply not good enough, and it’s time to find .